Support
Frequently Asked Questions
Clear answers about our websites, pricing, marketing services and support.
What does the R350/month include?
Your complete website build, secure hosting, and ongoing website management and technical support — all in one monthly subscription with no separate invoices.
Is there a large once-off setup fee for a website?
No. Our website model is designed around accessibility and sustainability rather than once-off agency fees that cost tens of thousands of rands.
What kind of websites can you build?
It does not matter how large the project is, how many pages the website requires, or whether it is a basic informational site or a full e-commerce platform. There is no type of website we cannot build.
How is Marketing Services priced?
Marketing services start from R1,999 depending on scope and complexity. After our strategy session, you will receive a custom quote based on your requirements.
Do I get a website with marketing services?
Yes. Your website is built as part of your marketing system to ensure your ads convert effectively. Hosting and management is R350/month to keep it live and optimised.
What does Meta or Google Ads management cost?
Meta Ads setup is a once-off R2,000 – R3,500 and Google Ads setup is R2,000 – R3,000. Monthly management for either is R1,500 – R2,000 per month.
Is ad spend included in your fees?
No. Ad spend is paid directly to Meta or Google. Our fees cover setup, management and optimisation.
Who do I deal with for hosting, updates and support?
Just us. One relationship. One point of accountability. No multiple service providers, no technical confusion, no hidden responsibilities.
How do I get started?
Email igniteedgedigital@outlook.com or use the contact form to book a strategy call, and we'll take it from there.
Still have a question?
Send us a message and we'll get back to you.
Contact us